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Customer Service Specialist

Location : Athens, OH
Reference Code : 3867B
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Biotechnology

Job Description :
Customer service specialists needed for a prestigious employer in Athens, OH. Will be responsible for fielding phone calls from customers and clients, and handling sales and other general inquiries via phone, email, and fax.  Will also be responsible for coordinating special approvals with customers, processing promotion requests, and providing reports to various departments. Will be setting up new accounts in ERP system, maintaining and managing customer information forms within a database, and researching customer inquiries. 

 

This is a temporary, full-time position looking to hire immediately and anticipated to last approximately through the end of March 2019, though this could lead to a long-term position for the right candidate. Schedule will be Monday through Friday, 8 a.m. to 5 p.m. Pay is commensurate with qualifications.
Required Qualifications :
Excellent written and verbal communication skills are required. Must have a strong customer service mindset, and the ability to work calmly under pressure. Good computer skills are a requirement, and the ideal candidate must be able to quickly learn new programs.  The ability to multi-task under firm time constraints and maintain a positive attitude are required. This is a drug-free workplace. 
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